About us

Who We Are

LuvFones is a trading style of SPS Technology Services Limited, a Wolverhampton based consumer electronics “e-tailer”. Since opening our doors to the public in 2014, we have grown from a small unknown company to one of the largest independent sellers on eBay, by revenue. Our phenomenal growth was the result of delivering exceptional customer service, alongside a dynamic range of great value products and devices, which has afforded us the pleasure of shipping over 10,000 orders to more than 8,600 customers each month from our 10,000 sq ft warehouse in the West Midlands.

One of the many reasons that we’ve been able to enjoy such an explosive start on the company’s journey is because our management team have been working alongside some of the biggest companies in the industry for more than 20 years. During that time they noticed a number of areas where the bigger companies weren’t really performing optimally or simply saw situations as requiring too much effort for too little profit. We’ve taken full advantage of that fact, priding ourselves on our efficiency and hard work. The value that we are able to offer our customers comes as a direct result of those key traits — with the added bonus of being able to have a positive impact on the environment at the same time.

What

Most of our products, whether they’re mobile phones or accessories, will have been previously owned and returned to store for a refund for whatever reason. This then leads the retailer to deem them unsellable in most situations, as information belonging to that customer could still be present on the device — as well as the obvious fact that the packaging may now have been opened. A few weeks later, it will turn up in our warehouse, where our team of magicians will get it looking as good as new again, while wiping devices of any remaining data with our military grade software. If they can’t get it as shiny as they would like, its condition and quality are assessed before it’s valued and put up for sale.
Now what?

We have achieved an awful lot over the last couple of years but the simple truth is, we’re only just getting started. With our website now launched, our attention will turn to getting our excellent value products in front of as many people as possible — and we’re glad you’re one of them!


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